Refunds
All returns are subject to a 20% restocking fee and shipping fee.
Damaged Items
We will check items before we contact you and will handle damaged products with the manufacturer.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
There are no exchanges.
Need help?
Contact us at info@oldetownechimney.com for questions related to refunds and returns.